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Helplines and Support Lines

Child abuse, drug problems, HIV/AIDS, Red Cross, info for the homeless - your contacts in Lisbon and Portugal.

Note: there is no guarantee that English will be spoken by staff and volunteers manning the helplines listed below. 

Helpline Number

Suicide/Crisis Line: (Voz Amiga)

Tel: 800 202 669 
Tel: 213 544 545

Portuguese Anti-Alcohol Society: (Sociedade Anti-Alcoólica Portuguesa)
Line open Mondays to Fridays 09:30-18:00 

Tel: 213 571 483

Alcoholics Anonymous: (Alcoólicos Anónimos)

Tel: 217 162 969

Anti-Poison: (Intoxicações)

Tel: 808 250 143

Cancer Help Line: (Linha Contra o Cancro)
Line open Monday to Friday 09:00-18:00 

Tel: 213 619 542

SOS Children: Child abuse (SOS - Criança)
Line open 09:30-18:30

Tel: 800 202 651
Tel: 217 931 617 

Child Abuse: Criança Maltratada
Line open 10:00-20:00

Tel: 213 433 333

Child Helpline: (Recados da Criança)
Line open Monday to Friday 09:30-17:30 

Tel: 800 206 656

Disability Helpline: (Linha Directa Cidadão/Deficiência)

Tel: 217 959 545

Drug Anon Portuguese Association for Drug Addicts Anonymous (Associação Portuguesa de Narcóticos Anónimos)

Tel: 800 202 013

Drugs SOS
Line open Monday to Friday 10:00-midnight

Tel: 1414

Elderly Helpline: (Linha do Cidadão Idoso)
Line open Monday to Friday 09:30-17:30 

Tel: 800 203 531

Family Lines: (family problems/abuse) (Associação Portuguesa de Famílias Anónimas - APFA)

Tel: 214 538 709

HIV/AIDS SOS: line

Tel: 800 201 040

HIV/AIDS: (Linha SIDA
Talk-Line open Monday to Fridays 10:00-20:00; Saturdays 14:00-20:00

Tel: 800 266 666 

HIV/AIDS Support Group: (Abraço)

Tel: 800 225 115
Website

Pregnancy Helpline: (SOS-Grávida)

Tel: 808 201 139 
Tel: 213 862 020

Public Health Line: (Linha Saúde Pública)
Line open daily 08:00-midnight

Tel: 808 211 311

Red Cross:

Tel: 213 913 900
Website

Sexuality Helpline: (Sexualidade em Linha Aconselhamento e Orientação)

Tel: 808 222 003

Stop Smoking: (SOS-Deixar de Fumar)
Line open Monday to Friday 13:00-21:00 

Tel: 808 208 888 

Victim Support Line: (Associação Portuguesa de Apoio à Vitima)
Line open Monday to Friday 10:00-13-00, 14:00-17:30 

Tel: 707 200 077 

Women Abuse: Commission for Equality & Women's Rights (Comissão para a Igualdade a para os Direitos das Mulheres)

Tel: 800 202 148

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